AutomatePro – ServiceNow Automated Test Framework | AI Automation

Enterprises running ServiceNow are under pressure to move faster, cut risk, prove ROI, and pass audits without slowing delivery; yet most teams are still buried under manual testing, slow deployments, scattered requirements, brittle integrations, and last‑minute documentation scrambles. AutomatePro brings an AI‑first, ServiceNow‑native automation platform that replaces disconnected scripts and spreadsheet‑driven release work with an integrated, no‑code/low‑code suite covering planning, testing, monitoring, deployment, documentation, and DevOps acceleration. 

Recognized by ServiceNow as Store Partner of the Year 2024 and 2025 (EMEA) and, for the first time, Built on ServiceNow Partner of the Year 2025, AutomatePro has earned its place among the leading partners enterprises turn to when the platform becomes mission‑critical.

AutomatePro’s differentiator is scope plus speed: one platform, fully aligned to the ServiceNow release lifecycle, where requirements become tests, deployments trigger evidence, monitoring feeds action, and documentation stays current automatically. Its Gen AI capabilities sit at the front of that flow. 

AutomatePro helps ServiceNow customers move fast with AI‑driven automation, provable compliance, and measurable ROI that turns complex platform change into repeatable business value at scale, every release globally. — Paul Chorley, CEO

AutomatePro+ lets teams describe what to test in plain language; the system generates, adapts, and maintains automated tests in seconds, so testing keeps pace with change and non‑technical stakeholders can contribute without code. Customers use this to shrink execution windows, expand coverage, and redirect precious time toward higher‑value work. Reported impact includes up to a 99% reduction in regression testing effort, over 50% time and cost reduction, a 76% increase in test coverage, and ROI figures that scale—some organizations citing returns as high as 47x.

AutoTest extends that foundation with a patented approach that brings Selenium‑class power without the maintenance grind. Tests are broken into reusable model blocks, so updates don’t rot entire test packs; large cross‑browser, cross‑app scenarios (ServiceNow plus Workday, Salesforce, Oracle, SharePoint, and more) can be run in hours instead of days; and root‑cause playback plus auto‑raised defects shorten investigative cycles by 30–40% compared to manual effort. Users report going from multi‑week manual cycles to push‑button confidence for upgrades and major releases.

Speed only matters if releases land safely. AutoDeploy gives organizations continuous delivery without needing ServiceNow scripting skills. A guided interface lets non‑developers define end‑to‑end deployment automations, move update sets, trigger full regression runs, and capture all release evidence automatically, accelerating time to market while cutting the cost and risk of handoffs. Some enterprises have seen up to a 90% drop in open defects post‑release and improved trust between ServiceNow teams and business stakeholders.

Uptime, performance, and security assurance are handled through AutoMonitor, which continuously exercises real ServiceNow processes (no agents required) against thresholds the business controls. It can alert by email, SMS, or dashboard; validate access to sensitive data; help enforce ISO27001 and other controls; and even take predefined actions such as closing a compromised module and raising a security incident. Organizations use it to move from reactive ticket firefighting to proactive stability management across 24/7 operations.

Bad requirements derail budgets. Industry failure rates tied to poor requirements run high, and AutomatePro attacks that upstream through AutoPlan, a patented, structured capture environment for functional and non‑functional requirements worldwide. Inputs are human‑readable, instantly convertible into executable tests, fully traceable, and customer‑signable, cutting misunderstandings and downstream rework. Reported results include an 86% resource reduction and six‑figure savings on major ServiceNow initiatives.

Compliance and adoption hinge on clear, current documentation; AutoDoc auto‑generates version‑controlled Knowledge Base content (user guides, training packs, upgrade risk reports, test execution records, SOPs) directly inside ServiceNow, with branding templates and audit‑ready trace back to originating requirements and test runs. Regulated industries in financial services and healthcare use it to slash thousands of manual documentation hours and speed audit cycles. 

Developer time is the most expensive line item in many ServiceNow programs, yet much of it disappears into documentation, unit tests, coordination, and deployment prep. AutoDev centralizes signed‑off requirements, auto‑creates unit and UI tests (including APIs, portal interactions, scripts, and integrations), supports distributed teams across time zones, and feeds continuous integration loops so developers spend far more time building net‑new capability, organizations report freeing productivity from roughly 30% “actual coding” up to a 90% innovation focus, with measured gains of 27% in productivity and 45% less resource in some environments.

Customer proof underscores the business case. One global enterprise logged a 4,700% ROI and major productivity gains; another called a complex upgrade “brilliant”; others cite faster compliance cycles, reduced risk, and huge testing time savings, as in a real‑world change‑management test cut from six manual person‑days to 34 automated minutes. 

Headquartered in London with U.S. operations in Delaware, AutomatePro continues to invest alongside ServiceNow to push AI‑driven, outcome‑measured transformation across global industries. When the cost of delay, error, and audit exposure keeps rising, selecting a partner built for the Now Platform and validated by ServiceNow’s own awards can change the economics of enterprise delivery.