10 Fastest Growing Contact Center Companies to Watch 2021

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5 Benefits of Social Media for Your Small Business

Due to the sheer volume of users and potential reach, Facebook has become the largest online advertiser behind Google’s parent company, Alphabet. And they aren’t alone. Big business adoption of social media as a viable marketing channel has given brands unprecedented access to consumers and these platforms are responding. Social

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Are Your Customers About To Dump You?

I have had the same mobile (cell phone) company in the UK for around 25 years. However, I am about to leave them—and they don’t know it. With my imminent departure on the horizon, I wondered how do organizations avoid customer defection? It turns out that customers usually indicate they

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5 Benefits of Social Media for Your Small Business

Due to the sheer volume of users and potential reach, Facebook has become the largest online advertiser behind Google’s parent company, Alphabet. And they aren’t alone. Big business adoption of social media as a viable marketing channel has given brands unprecedented access to consumers and these platforms are responding. Social

Continue Reading

Are Your Customers About To Dump You?

I have had the same mobile (cell phone) company in the UK for around 25 years. However, I am about to leave them—and they don’t know it. With my imminent departure on the horizon, I wondered how do organizations avoid customer defection? It turns out that customers usually indicate they

Continue Reading

Digital PayExpo 2021 | 50+ Exhibitors from across the world

CIOCoverage is an official Media Partner with Digital PayExpo 2021 for Digital and Contactless Payments special edition. Nearly a year of trial-by-fire, pandemic-era learning within the payments business has not only provided some great lessons but has also set the stage for some major advances in 2021 and beyond. E-commerce

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Redefining Radiology – Again

Now Is the Time Over the past few years, we’ve seen incredible advances, personal sacrifices, and humbling moments in the healthcare and biotech industries. Hero’s working tirelessly to save lives during a global pandemic, adaptation to unnatural societal guidelines, and

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