Top 10 Global IoT Solution Providers 2019

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ServiceNow (SNOW): Revolutionizing IT Service Management

ServiceNow, commonly referred to as SNOW, is a leading cloud-based platform that provides enterprise solutions for IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and more. It enables businesses to automate workflows, enhance service delivery, and improve overall efficiency. Key Features of ServiceNow IT Service Management

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Are Your Customers About To Dump You?

I have had the same mobile (cell phone) company in the UK for around 25 years. However, I am about to leave them—and they don’t know it. With my imminent departure on the horizon, I wondered how do organizations avoid customer defection? It turns out that customers usually indicate they

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AI & Blockchain: An Introduction

At the kind invitation of Rob May and the Botchain team, I had the opportunity recently to keynote Brains and Chains, an interesting conference in New York exploring the intersection of artificial intelligence and blockchain. This is both an exciting and challenging

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