When an emergency happens inside a building, seconds separate a coordinated response from a catastrophic one. Yet for years, the tools available to organizations and first responders were fragmented: static floor plans, delayed notifications, and no shared view of what was actually unfolding. 911inform closes that gap. Founded in 2018 and headquartered in the United States, the company has grown into one of the most complete emergency notification and security management platforms on the market, serving over 1.3 million users across 13,000-plus buildings in more than 44 countries.
911inform’s roots trace back to 2015, when Founder and CEO Ivo Allen watched news coverage of a shooting and was struck by a troubling reality: first responders were arriving on scene without enough information to act quickly or safely. They had no visibility into the building, no direct line to those inside, and no way to control the environment around them. Allen recognized that the technology to solve this existed; it simply had not been brought together in one place. That recognition became the mission behind 911inform.
What sets 911inform apart is its single-pane-of-glass philosophy: everyone responding to a crisis, whether inside the building or en route to it, should have access to the same live, actionable picture from one screen. When a 911 call is placed from within a 911inform-integrated facility, the platform triggers simultaneous notifications to on-site staff and first responders within milliseconds, pinpointing the incident location. At the same time, the system gives responders access to live camera feeds, door locks, emergency routing, intercoms, and alarms through a single interface.
The 911inform platform spans a suite of purpose-built solutions. Its Location Discovery Solution ensures compliance with federal legislation, including Kari’s Law and RAY BAUM’s Act, while delivering precise dispatchable locations to emergency services. Interactive Mapping transforms static floor plans into live operational intelligence, guiding responders to the incident. The Cellular solution extends this capability to geofenced properties by detecting and routing cell-based 911 calls that traditional systems miss. Connected Building ties cameras, access control, and environmental sensors into a single command interface. Panic buttons, available in physical, wearable, mobile, and PBX form factors, round out the offering, with many configurations exceeding Alyssa’s Law requirements across multiple states.
The platform’s hardware-agnostic architecture gives it the flexibility enterprise clients increasingly demand. A defense contractor that could not allow integration into its PBX environment had 911inform engineer a solution entirely outside the 911 call path while remaining fully compliant. A major financial services firm running Splunk, CyberArk, and Forescout retained its security stack while gaining the 911inform layer on top.
“No one should walk into an emergency blind. We built 911inform so that every responder has the information and control they need, instantly.” — Ivo Allen, CEO, 911inform
The company’s credibility is backed by a strong compliance posture: ISO 27001, SOC 2 Type II, CJIS, NIST CSF, DHS, and the DHS SAFETY Act designation. 911inform has also received the Frost & Sullivan Award for Best Practices in Safety Solutions Product Innovation for three consecutive years and recently announced its “In Process” status for FedRAMP authorization.
Looking ahead, 911inform is expanding on multiple fronts. Its Safe Entry visitor management system adds a proactive security layer for daily facility operations. Integrations with AI-powered tools, including weapons detection, gunshot recognition, and license plate readers, are already live within the platform. 911inform continues to bring together people, technology, and buildings when it matters most.