Hybrid and remote work has scattered company laptops, desktops, and mobile devices across home offices, co-working spaces, and city apartments, presenting challenges for IT teams to track, retrieve, and retire hardware at the end of a device’s lifecycle. Apto Solutions has developed IT Asset Disposition services to meet the needs of distributed enterprise workforces.

Based in Atlanta, Georgia, and founded in 2001, Apto Solutions has two decades of experience specializing in the end-of-life phase for enterprise technology. With processing centers in Atlanta, Austin, and the San Francisco Bay Area, the company has served financial services and healthcare clients across the country and wherever their employees may be located.

Apto Solutions takes the national reach of its business one step further with its new Large Enterprises offering, which is designed to serve enterprises in the financial services and healthcare industries, as well as other regulated sectors, with end-to-end support for technology lifecycle needs.

Whether the client’s devices are in downtown offices or in personal home offices, Apto Solutions’ expertise spans the entire distributed ecosystem and is executed by one team, with support from seasoned project managers.

For hybrid and remote workers specifically, Apto Solutions offers its Managed Device Life Cycle services, which provide a streamlined solution for laptops and phones at the end of their use. Rather than IT departments having to navigate the logistics of dozens or hundreds of workers, the company’s ITAD Box Return Program delivers boxes to remote workers’ doorsteps with instructions for returning a device via a pre-packaged, pre-labeled box, preserving the chain of custody from doorstep to processing centers.

When hybrid workers return to the office or the company simply wants to refresh workplace hardware at scale, Apto Solutions’ Field Services teams come on-site to securely decommission and properly pack devices so that employees don’t have to divert internal resources from business-critical tasks. Every device is scanned, wiped, or shredded under controlled conditions and reconciled with the original inventory records before leaving the building.

Maintaining visibility across distributed hardware is another priority for IT teams, which Apto Solutions addresses with the Pulse Portal, a client platform that tracks inventory, job status, certificates of destruction, and recycling results across the enterprise. Companies with hundreds or thousands of distributed devices can log in to the portal and see the status of every device, from acquisition to pickup or to resale and recycling. The same portal gives IT leaders an overview of how quickly the Field Services teams are turning in devices to resale or recycling partners.

“Our field services team handles on-site work, logistics, reporting, and value recovery very well, but their attention and care for a customer is most important.” — Jeff Jones, CEO

Apto Solutions’ certifications also act as a third-party assurance for clients looking to protect sensitive information across an extended device fleet. The company is NAID AAA certified for data destruction and R2v3 certified for electronics recycling, as well as ISO 9001, ISO 14001, and ISO 45001-certified for its Quality, Environment, and Occupational Health and Safety Management Systems. For enterprises that have laptops, desktops, or mobile devices with sensitive information, those certifications provide confidence in the security of their hardware.

Meanwhile, Apto Solutions’ Hardware Auction offers an extension of value recovery for enterprises with end-of-life devices, helping ensure that their technology is going to a reliable buyer. Rather than being headed to landfills, those enterprise devices are re-entering the marketplace with a network of partners, maximizing the lifetime value of devices from all sectors.

As companies continue to embrace hybrid and remote work arrangements for their enterprise workforces, the task of IT asset disposition is only becoming increasingly important. Apto Solutions is positioning itself as a key player for hybrid and remote enterprises in distributed environments by providing a combination of secure data destruction, visibility, and value recovery for enterprise devices at the end of their lifetimes.