As a leading telecom solution provider, Blue Stream Fiber gives its consumers an efficient and comfortable lifestyle. Blue Stream Fiber provides enterprise-level support in today’s telecom landscape, where network connectivity runs almost all activities. With a mission to make the telecom environment more user-friendly, Blue Stream Fiber is leaning away from the ‘one size fits all’ mechanism. Prioritizing the needs of its clients, the company creates reliable and robust technologies that remain up-to-date with changing trends and habits.
The company designs tools and services to combat its clients’ challenges. The onset of the global pandemic marked a sharp shift in consumer patterns and habits. Given the sudden movement, many service providers found it challenging to adapt to the influx of online consumers. Online migration lead to new user demands, such as uninterrupted Wi-Fi speed and TV connectivity. In a bid to make online applications seamless, Blue Stream Fiber provided its customers with services like fiber-to-the-home networks, whole-home mesh Wi-Fi systems, and Google Android Set-Top boxes.
The Florida, US-based company assists HOA, COA, MDU, and New Build communities. Blue Stream Fiber creates customized solutions to meet the unique needs and expectations of HOA and COA communities. It ensures personalized services to the communities, property managers, and residents. Blue Stream Fiber implements the latest and high-quality software and tools to build customized designs catering to all requirements.
The top telecom provider puts its customers’ demands at the forefront. It believes in uninterrupted connectivity from high-speed internet to a cinema-like TV experience at home. The company emphasizes open communication regarding its clients’ challenges, business goals, and needs and provides top-notch services, 24/7 immediate support, and real-time tracking for unplanned outages or downtimes.
“We truly care about our customers and put them at the center of any decision we make as if they were our friends, family, or neighbors — because they are and because everything that we do is for them,” said Joe Canavan, CEO of Blue Stream Fiber.
The company was launched in 1978 and has decades of experience and knowledge. Its expertise and market insight allows it to understand user behaviors. Blue Stream Fiber analyses trends and patterns to design reliable services. It incorporates authentic and leading products, such as PON networks from Calix, and meshes Wi-Fi from Plume. The telecom provider merges the two tools to add reliability to its services, building mutual trust and transparency with its customers. Combining mesh Wi-Fi and PON networks enables a smooth home coverage experience.
Blue Stream Fiber uses its products and services to enhance the lives of HOA and COA communities, regardless of demographics, needs, and service selections. The company provides enterprise-level rapid response and services that call ASAs within a minute. In addition to instant support, Blue Stream Fiber sends its experts to residential homes in under four hours to fix their challenges. The enterprise-level response assigns professional teams to each community to ensure constant support and immediate assistance.
With its guaranteed services, Blue Stream Fiber offers a 100% fiber-optic network and 10 Gig features for a speedy internet connection, high-quality video streaming, quick response time, and instant solutions to downtime. It generates regular reports detailing its tools, progress, and support services.
In order to ensure high-quality and regular assistance, Blue Stream Fiber’s contract mentions penalties should the company fail to provide guaranteed services. The company’s 95% positive feedback and 7 out of 10 or higher recommendation rating is a testament to its dedication, values, and customer-centric approach.