We are all trying to figure out how AI will change industries. From the SaaS-pocalypse, to the CHRW stock rout, to the Citrini doom forecast, to the “nothing ever changes” fundamentalists, the takes have come hot and daily. I am incredibly bullish on the future of AI and automation in
The future of transportation technology increasingly depends not only on engineering innovation, but on access to the critical minerals required to build advanced vehicles, batteries, charging systems, electronics, and transportation infrastructure. While public debate often focuses on electric vehicles, autonomous systems, artificial intelligence, and next-generation mobility platforms, the larger strategic
For all of the technical challenges in digitally transforming (DX) financial services, it turns out that human beings are the most formidable puzzle piece of all. That’s because, if you dig deep enough into digital maturity — the end game of transformation — you realize that achieving it requires a
Since the international community became acutely aware of the need for urgent action to limit global warming, and 195 countries signed up to the Paris Agreement in 2016, the world has embarked on a process of transition towards low-carbon energy. Switching from a high-energy-consuming economic system to a less energy-intensive, more sustainable
BT has announced it will be switching off its PSTN and ISDN networks in 2025 in favour of IP voice services, with a gradual phase-out of the older systems starting in 2020. At this point, BT will cease taking ISDN orders, and all businesses will be forced to find other
I have had the same mobile (cell phone) company in the UK for around 25 years. However, I am about to leave them—and they don’t know it. With my imminent departure on the horizon, I wondered how do organizations avoid customer defection? It turns out that customers usually indicate they
Optimizing the Cost Model Dedicated, owned or leased infrastructure requires capital investment to design and build an IT ecosystem that meets expected peak demand. When not running at peak, that excess capacity equals lost value that you can’t bank for
At the kind invitation of Rob May and the Botchain team, I had the opportunity recently to keynote Brains and Chains, an interesting conference in New York exploring the intersection of artificial intelligence and blockchain. This is both an exciting and challenging
