Will digital assistants prescribe medication, will smart algorithms diagnose patients with malignant lesions based on CT scans while robot surgeons do the dirty work in the OR 20 years from now, ousting doctors completely? Highly unlikely, but there are many fears around the advancement of digital health technology up to
In 2026, we will continue to see technology driving better healthcare outcomes and more efficient services. Doctors, nurses, researchers and mental health specialists will have more tools than ever to assist in diagnosis and developing new treatments, while new wearable and connected technology unlocks new possibilities for treating patients outside
For all of the technical challenges in digitally transforming (DX) financial services, it turns out that human beings are the most formidable puzzle piece of all. That’s because, if you dig deep enough into digital maturity — the end game of transformation — you realize that achieving it requires a
Since the international community became acutely aware of the need for urgent action to limit global warming, and 195 countries signed up to the Paris Agreement in 2016, the world has embarked on a process of transition towards low-carbon energy. Switching from a high-energy-consuming economic system to a less energy-intensive, more sustainable
BT has announced it will be switching off its PSTN and ISDN networks in 2025 in favour of IP voice services, with a gradual phase-out of the older systems starting in 2020. At this point, BT will cease taking ISDN orders, and all businesses will be forced to find other
I have had the same mobile (cell phone) company in the UK for around 25 years. However, I am about to leave them—and they don’t know it. With my imminent departure on the horizon, I wondered how do organizations avoid customer defection? It turns out that customers usually indicate they
Optimizing the Cost Model Dedicated, owned or leased infrastructure requires capital investment to design and build an IT ecosystem that meets expected peak demand. When not running at peak, that excess capacity equals lost value that you can’t bank for
At the kind invitation of Rob May and the Botchain team, I had the opportunity recently to keynote Brains and Chains, an interesting conference in New York exploring the intersection of artificial intelligence and blockchain. This is both an exciting and challenging
