Retail enterprises face increasing challenges in managing IT infrastructures, integrating mobile technology, and meeting evolving consumer demands. Overwhelmed IT teams struggle with operational efficiency, rising complexities, and digital transformation needs. DecisionPoint Systems addresses these challenges with advanced IT services, enterprise mobility solutions, and managed services that simplify operations, optimize workflows, and elevate customer experiences.
DecisionPoint empowers businesses to enhance productivity, reduce complexity, and deliver seamless customer experiences. It provides tailored solutions that streamline operations, minimize downtime, and deliver measurable ROI, ensuring businesses remain competitive in an ever-evolving digital landscape. Its robust PointCare Services and VISION portal offer proactive monitoring and real-time visibility into mobile devices, wireless networks, and critical IT assets, allowing IT managers to make informed decisions and maintain operational continuity.
DecisionPoint’s ability to simplify complex retail IT projects sets it apart. It handles everything from multi-store POS rollouts and new store installations to wireless infrastructure upgrades and server migrations. Backed by professional project management and 1,800+ technicians, it develops deployment plans tailored to business needs and budgets, ensuring on-time and on-budget execution. Its bicoastal facilities, spanning over 140,000 square feet, offer state-of-the-art capabilities for hardware staging, configuration, and integration, enabling DecisionPoint to handle projects of any size with precision. Managed network services provide round-the-clock support, monitoring, and advanced troubleshooting, reducing downtime and ensuring IT systems remain fully operational.
DecisionPoint empowers businesses to thrive by delivering innovative mobility solutions that accelerate growth, optimize operations, and drive success at every critical decision point. — Steve Smith, CEO
The company’s mobility solutions empower businesses to improve workflows and workforce efficiency. Its enterprise-grade devices, including rugged mobile computers, tablets, and vehicle-mount systems, are designed to meet the demands of extreme environments. Combined with its MobileConductor software for direct store delivery management and ViziTrace platform for RFID asset tracking, DecisionPoint ensures real-time visibility into inventory, deliveries, and critical business processes. These solutions simplify manual tasks, improve accuracy, and enable businesses to make data-driven decisions, whether in a warehouse, retail store, or field operation. Its voice automation tools further enhance efficiency, streamlining warehouse picking and truck inspection processes while increasing safety and productivity.
DecisionPoint’s expertise extends to enterprise software solutions that automate operations and optimize supply chains. From RFID systems and barcode equipment to voice-driven technologies, it provides tools that increase transparency, reduce errors, and improve asset management. Its solutions integrate seamlessly with existing ERP and warehouse management systems, providing businesses with a connected and efficient IT ecosystem. Through its managed IT services, DecisionPoint supports businesses with comprehensive lifecycle management, including provisioning, activation, device repair, and reverse logistics. By offering multi-vendor hardware sourcing and as-a-service programs, it ensures businesses have the tools they need to succeed while alleviating the burden on internal IT departments.
The merger with Barcoding, Inc. has strengthened DecisionPoint’s leadership by combining expertise in supply chain innovation, enterprise mobility, and automation. Barcoding’s experience in data capture, IoT, and workflow optimization enhances DecisionPoint’s ability to deliver integrated technology solutions. This unified organization supports advanced IT deployments, lifecycle management, and large-scale infrastructure upgrades, adding value for global clients and OEM partners. The merger expands DecisionPoint’s North American presence, positioning it as a trusted partner for enterprise-level IT and mobility solutions.
Retailers and enterprises trust DecisionPoint to simplify store-level technology management and enhance customer experiences. Whether deploying infrastructure for grocery stores, convenience stores, or specialty chains, DecisionPoint delivers customized solutions that meet unique business needs. Its Rapid Exchange service, MDM/UEM administration, and advanced logistics support enable businesses to maintain productivity and stay competitive.
The company’s full lifecycle IT management ensures hardware and software solutions are implemented, monitored, and optimized for maximum performance. Combining advanced technology with exceptional customer service, DecisionPoint has become a trusted partner for enterprises navigating today’s evolving retail and IT landscapes.