The importance of streamlining logistics has become increasingly important in the post-pandemic world. As the safety concerns and restrictions associated with the pandemic threw a spotlight on the gaps in the logistics industry, very few logistics companies have proven that their solutions have got what it takes to weather the challenges and go beyond traditional logistics processes.
Hecny Group, which was established as a small, two-desk office in Hong Kong in 1951, is one such shipping and logistics company. Since then, the company has flourished thanks to its unwavering focus on building a pristine global logistics network. As of 2022, Hecny has expanded its footprint to include more than 70 offices that cater to the needs of more than 200 agent partners, backed by a network of 30 key airlines and ocean liners that provide logistics and freight management services globally.
The company has been able to accomplish this remarkable feat by developing computerized systems that satisfy the demand for data in logistics. From mainframe systems to advanced platforms that support private cloud infrastructure in Hong Kong, Taiwan, and Los Angeles, Hecky has stayed up to date with the latest digital trends in the IT industry. By doing so, it has been able to extend IT, communication, and technological support to internal and external end-users for all-round visibility into their shipping information.
In the current day and age, conventional logistics services fall short of serving the specific needs of consumers, especially in the e-commerce sector. Hence, there is a high demand for personalized logistics management services that offer a diverse portfolio of solutions, including but not limited to information, cargo, and cash flow management.
Hecny has etched a name for itself in the global shipping industry by catering to this demand with a secure, controllable, and reliable environment that provides customer-centric solutions throughout the year with no compromises in quality. Its solutions are bolstered by the strong rapport it has built for itself with airlines and ocean carriers.
“Our mission, ‘Simple Solutions for a Complex World, ’ guides our way in this challenging industry of freight forwarding and logistics management,” says Joseph Chan, CEO, Hecny.
In seven decades of unparalleled service, Hecny has stayed true to its mission statement, as highlighted by its three main solutions – air freight, ocean freight, and e-commerce logistics. The company’s basic air freight services include integrated freight forwarding services for air and ground operations, consolidation services, sea-air intermodal solutions, packaging, and door-to-door delivery.
Hecny lauds itself on being one of the best non-vessel operating common carriers (NVOCCs) and has built a strong connection with major steamship lines, via which it provides competitive pricing, space protection, and a selection of carriers based on customer preference. Its basic services include FCL (Full Container Load) and LCL (Less Than Container Load) consolidation service, break bulk cargo and project cargo, multi-modal services, single and multiple vendor distribution and consolidation, and door-to-door delivery.
As a part of its customer service package, it provides cargo track and trace, customs clearance and documentation, integrated order management solutions, and customized EDI and shipment reports. Coming to its e-commerce logistics services, Hecny offers pick-up, sorting, trucking, and check-in and check-out services as part of its basic services, and consolidation, product inspection, photo shooting, and order fulfillment as part of its value-added services. Other unique solutions it offers include premium delivery, warehousing, travel service, and fine wine logistics and distribution.
Hecny Group is a company that does not shy away from incorporating the best of technology into its existing portfolio of solutions to make them better than ever before. Combined with a focus on quality and efficiency, it has been able to create an indelible mark in the logistics and shipping industry.