Regulated enterprises and government organizations want AI in production, but mainstream AI stacks require data to be sent externally to model APIs, feature stores and vendor telemetry. Data residency and secure networks close each of those routes. Syntasa, founded in 2014 and based in McLean, Virginia, offers a secure solution to this problem by delivering its data and agentic AI platform within customers’ environment.
Syntasa holds Google Cloud Premier Partner status with the Data Analytics Specialization. Models and agents run inside the customer’s own environment, whether cloud, hybrid, on-prem, or air-gapped, on one codebase. Customers keep their data, their models and their weights.
The Syntasa Data & Agentic AI platform moves through five modules. Data Ready ingests behavioral, transactional, and single data at petabyte scale and resolves identity. Core handles governed processing, orchestration, and a full audit of every data movement. AI Models cover propensity, anomaly detection, cohort, and behavioral models. AI agents carry out workflows within defined authority, and Audiences build cohorts and activate them across channels.
Google Cloud sits at the center of Syntasa’s delivery. The five-year partnership began in late 2019, when a meeting with a Customer Analytics lead from Google Cloud Public Sector led to proofs-of-concept for Oklahoma and California. Syntasa solutions run within the customer’s own Google Cloud account, which aligns with internal security controls. The company also works closely with Google Cloud Sales, Engineering, Delivery, and Support teams, and it lists its Data + AI Platform and its Composable CDP on Google Cloud Marketplace.
The Oklahoma Department of Mental Health & Substance Abuse Services (ODMHSAS) runs substance abuse analytics on Syntasa to sharpen opioid prevention and treatment outreach. In Arizona, AHCCCS offers a Gemini-powered provider locator that helps residents find opioid treatment services in seconds. The California Office of Digital Innovation analyzed over 90,000 quantitative and 80,000 qualitative responses to produce zip-code-level insights on vaccine willingness. A federal agency deployed Syntasa’s Sentiment Analytics, including large language models, in six weeks in a FedRAMP Medium environment on Google Cloud, and the solution identified millions of duplicate and near-duplicate comments.
Templates and accelerators for Substance Abuse, Sentiment Analytics, Journey Analytics, and DonorAI cut time-to-value to weeks. A Google Public Sector, Syntasa and Carahsoft webinar on AI-first donor engagement extends the DonorAI work to higher education fundraising and advancement teams.
In April 2024, the Syntasa Data + AI Platform joined Google Cloud Ready – Distributed Cloud, and the platform now holds Google Distributed Cloud Certification for air-gapped delivery. Retailers with many locations can place intelligence closer to the customer. Financial services firms can store and analyze data in line with residency and sovereignty rules. Public sector teams can analyze sensitive datasets inside accredited, air-gapped environments.
The newest Google Cloud launch brings that depth to marketing and customer experience teams. On September 22, 2026, Syntasa made its Customer Insight Agent, built with Gemini, available on Google Cloud Marketplace, with a free trial for early users. Marketers, product owners, and CX teams ask customer data questions in plain language and get answers they can act on, without waiting on a data team. The agent works directly from the data warehouse and spots churn risk early, identifies high-value segments, measures campaign performance, and builds targeted audiences across CRM, commerce, loyalty, marketing and engagement data.
“While tech has evolved to give you information fast, I believe innovation is building something you can trust.” – Jay Marwaha, CEO & Founder
Lenovo credits the platform with generating millions of dollars in incremental business value, and Currys achieved a 3x improvement in addition to basket rates. NOW TV applies AI-led churn reduction at streaming scale. Early pilots in aviation and speciality retail are underway with Google Cloud, giving retailers that use SaaS CDPs a composable alternative on Google Cloud data and AI technology.
Security credentials back each deployment: Syntasa holds FedRAMP High authorization and Federal ATOs, operates in the US, UK and EU and has run in production since 2014. Identity-bound access, least privilege controls, and an append-only audit log keep every action attributable. Agents operate within declared authority, and each action carries the chain of reasons behind it.
Syntasa pairs Google Cloud’s scale with sovereign control, so customers adopt AI at speed and keep full ownership of their data. For organizations that build on Google Cloud, it offers one platform that serves government missions and global commercial brands alike.