Business continuity now sits at the center of enterprise strategy. A cyber risk, an infrastructure risk, or an operational disruption no longer exists independently in information technology. They have a direct impact on revenue, customer trust, and long-term stability. TierPoint tackles this with an integrated model that unifies continuity planning, resilient infrastructure, cloud-based recovery, and advisory expertise. More than 40 interconnected data centers across the United States provide the geographic reach and operational backbone needed to keep businesses up and running when disruption hits.
In the Business Continuity Consulting space, TierPoint partners with leadership and IT teams to pinpoint critical processes and what needs to remain operational. It performs Business Impact Analyses, evaluates Disaster Recoveries, risk assessments in an organized approach, and conducts testing and audit exercises. These engagements define explicit Recovery Point Objectives and Recovery Time Objectives so that organizations know precisely how much data loss is acceptable, and how quickly systems need to be restored. It creates functional and testable plans that are on the same page with business priorities instead of a static document.
Resilience is not just about planning and preparedness. To shore up operational preparedness, TierPoint offers Business Continuity Office Space in secure data center facilities. These satellite workspaces are equipped with standard seating, dedicated power, reliable connectivity, and controlled access. When a main office is compromised due to fire, flood, or outage, employees can simply relocate and continue business as usual with minimal disruption. It enables productivity continuity and lower financial fallout during physical disruptions.
For IT systems and applications, TierPoint provides Disaster Recovery as a Service. Its cloud-based DRaaS replicates workloads that matter to you to remote environments and then helps with structured failover and failback. Organizations can select between a fully managed model or self-service options for direct control. Continuous monitoring and routine testing ensure recovery processes will function as intended. The solution provides recovery into private cloud, multitenant cloud, or public cloud environments like Microsoft Azure and Amazon Web Services (AWS), thus offering businesses flexibility across hybrid infrastructures.
Business continuity is not about reacting to disruption; it is about building the infrastructure, discipline, and foresight that keep our customers operating with confidence, no matter what challenges arise. — Jerry Kent, Chairman and CEO
DRaaS, powered by the HPE Zerto® IT Resiliency Platform, is a key component of this portfolio. This technology supports nearly synchronous replication and automates recovery orchestration. It ensures that organizations achieve the defined RPO and RTO targets for their mission-critical applications. It earned HPE Managed Service Provider of the Year honors for its operational expertise in deploying and managing this platform. In addition to this, TierPoint also provides support for Azure Site Recovery, VMware Live Site Recovery, IBM Recovery for Power Systems, and the recovery of cloud data to cloud through vCloud Director Availability, so it will work in diverse IT environments.
TierPoint wraps its continuity program with simple, reliable data protection: its Backup as a Service maintains clean copies of databases and VMs on-site or in the cloud to protect against deletion, corruption, or ransomware while disaster-recovery tools get systems operational.
A coast-to-coast, carrier-neutral data-center network complements this with rock-solid colocation that delivers near-perfect uptime, redundant power, and compliance-ready connectivity for those workloads that can’t afford to blink. And the same experts who plan and test recovery also incorporate continuity into modernization, security, and hybrid-cloud projects, so resilience grows as digital evolves.
By combining clear planning, automated failover, ironclad backup, and resilient facilities as part of the plan, TierPoint offers a measurable, no-nonsense path to staying open for business, earning its place among the leading business-continuity tech leaders to watch in 2026.