he Build-Your-Own Era of Procurement Tech

For twenty years (more?) enterprise procurement teams have been trapped in a false choice: pick a single, monolithic “suite” and sign up to never change it or stitch together best-of-breed point tools (loads of great features but who wants to teach their teams how to use 11 different platforms?). With AI this seems to be …

From Workflows to Wildcards: The Rise of Probabilistic Systems in Procurement Tech

Most enterprise procurement systems were designed for a world that no longer exists. A world where demand could be forecast by looking at last year’s sales. Where procurement operated like a train timetable — suppliers on the rails, prices (largely) fixed aside from negotiated savings (often lost year-over-year), and risk confined to weather delays and …

AI in Procurement: Rethinking the Build vs Buy Strategy for Source-to-Pay

Artificial Intelligence (AI) is reopening a strategic debate many enterprises believed had largely been settled over the past decade: should companies build their own technology or rely on external platforms? In procurement, this question is becoming increasingly relevant for Source-to-Pay (S2P) technology. A familiar debate in enterprise technology For many years, the dominant approach was …

The Last Mile: A Story of Human Progress

For a thousand years, commerce moved at the speed of human encounter. From medieval marketplaces to Victorian storefronts, from mail carriers to modern couriers, one fundamental constraint shaped all exchange: two people had to meet. This ancient ritual – the handover – seemed as immutable as gravity itself. Until now. We stand at the threshold …

The Last Mile of AI: Why the “Context Layer” Matters and is the New Competitive Moat

AI has moved from the innovation lab to a productivity mandate. But as enterprise leaders are discovering, AI doesn’t fail because the models are “wrong”—it fails because the underlying data foundation can’t deliver trusted, context-rich information in real time. As we look toward 2026, the bottleneck isn’t the algorithm; it’s the orchestration of data and …

How Postal Operators Are Reimagining Last Mile Delivery with Smart Scanning Technology

In logistics, the last mile is often the most complex and costly segment of the delivery chain. To overcome its challenges, many postal operators are turning to artificial intelligence (AI), computer vision, and mobile-first tools. Among the frontrunners, Swiss Post and PostNord have both taken bold steps to integrate smart technologies that transform how their …

The business continuity blueprint: moving beyond IT resilience

Disruptions are inevitable. Whether it’s a cyberattack, a sudden system failure, or another unforeseen event, the question isn’t if your business will face one—but how prepared you’ll be when it happens. Imagine this: your systems are down, communication grinds to a halt, and every moment lost deepens the damage to your operations and reputation. Would …

Building Resilience: Why Business Continuity Planning Matters

In recent days, we have witnessed heartbreaking scenes across the country, lives tragically lost, businesses vandalized, and livelihoods shattered during protests aimed at demanding change. These events have left deep scars on communities and individuals alike, serving as a sobering reminder of the fragility of peace, stability, and economic security. This post is not going …

AI and Business Continuity: Don’t Overlook Generative and Agentic Power

Business Continuity and Emerging AI Features In today’s volatile business environment, the ability to maintain continuity during crises has become a fundamental requirement. Global disruptions—ranging from pandemics and supply chain failures to cyberattacks—have shown how fragile operational models can be. As organisations seek ways to build resilience, two technological advancements—Generative AI (GenAI) and Agentic AI—are …

Why Partner with AWS? Five Reasons that Matter

Welcome to Cracking the Black Box, a micro-learning series focused on making the AWS Partner Network feel understandable, approachable, and actually useful. Each episode tackles one foundational question. Today we begin with the most important question of all: Why should a technology company partner with AWS? Many companies considering the AWS Partner Network ask the …