ServiceNow (SNOW): Revolutionizing IT Service Management

ServiceNow, commonly referred to as SNOW, is a leading cloud-based platform that provides enterprise solutions for IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and more. It enables businesses to automate workflows, enhance service delivery, and improve overall efficiency. Key Features of ServiceNow IT Service Management (ITSM) ServiceNow’s ITSM module helps …

Collaboration, Clarity, and Confidence: Three Lessons From the ServiceNow Ecosystem

ServiceNow has revamped its partner program over the past year and a half to fully engage its ecosystem and drive growth. The company aims to create conditions for more effective collaboration between its sales and products teams and partners, to simplify the partner experience, and to meet the complex needs of end customers. ServiceNow recognizes …

Picking the Right ServiceNow Implementation Partner: Why Bigger Isn’t Always Better

Whether you’re just starting your ServiceNow journey or adding to an already complex environment, choosing the right implementation partner may be the most important decision you’ll make. Unless you’re fortunate enough to have the skills and resources to go it alone, the partner you select will play a critical role in your platform’s success—or failure. …

Revolutionizing Accounting Through Automation: Bridging Finance and Tech

In the dynamic landscape of finance and accounting, professionals consistently grapple with repetitive, time-consuming processes that limit their capacity for strategic, value-driven tasks. Accounting, historically dominated by manual data entry, spreadsheet management, and rigorous compliance checks, is now experiencing a profound transformation through automation technologies. Today, automation tools and low-code platforms provide accountants and finance …

Making the Switch: Why Xero’s Simplicity Won Over QuickBooks

Let’s get one thing out of the way: QuickBooks has long been the household name in bookkeeping. It’s the tool many of us started on, cut our teeth on, and maybe even defended at networking events. But after over a decade in this business, I’ve come to believe that familiarity doesn’t always mean superiority—and that’s …

Fractional CFOs and AI: Navigating the Next Frontier

As Fractional CFOs, we typically thrive in a fast-paced world, balancing strategic oversight with hands-on financial management across multiple clients. Our role demands precision, foresight, and efficiency—qualities that artificial intelligence (AI) is transforming at an unprecedented pace. Far beyond mere automation, AI is revolutionizing how fractional CFOs operate, streamlining core tasks, enhancing reporting, and delivering …

What Can We Expect from Battery Storage Innovation in the Year Ahead?

The energy landscape is undergoing a dramatic transformation, with battery storage playing a pivotal role in enabling a cleaner, more resilient future. As we step into a new year, it’s exciting to consider the potential advancements on the horizon. Here’s what I believe we can anticipate in battery storage innovation: Solid-State Batteries Gaining Traction: While …

The Future of Energy Storage: How It Works, Benefits, and Challenges

Energy storage is the backbone of modern renewable energy systems, acting as a bridge between fluctuating power generation and stable electricity supply. With the accelerating adoption of solar and wind energy worldwide, storage technologies are becoming increasingly critical to ensuring reliability, efficiency, and sustainability in power systems. Understanding how energy storage works, the different technologies …

Revolutionizing Energy: Advanced Battery Technology and Storage Solutions

The shift toward sustainable energy is accelerating, and at the heart of this transformation are cutting-edge battery technologies and advanced storage solutions. As industries seek more efficient, safe, and reliable power sources, breakthroughs in battery and energy storage technology promise to reshape both consumer products and global energy systems. Two areas leading the charge are …

Improving Contact Center ROI in Healthcare: How to Leverage AI

As someone deeply involved in contact center solutions, I’ve personally witnessed how hospitals and healthcare organizations can make meaningful changes to boost their return on investment (ROI). With patient expectations on the rise, operational costs climbing, and regulatory demands growing more complex, healthcare contact centers can no longer stick to traditional call-handling roles. By harnessing …