PIER Group – Partners in Education & Research

PIER Group exists to be more than a service provider, they’re true partners in the advancement of research and education technology. Born from a passion to serve the unique needs of universities and research institutions, the team brings decades of collective experience helping customers. Their mission is deeply rooted in collaboration — working alongside IT …

When Perfect Technology Meets Imperfect Decisions

In 2011, Bill Geiser from Fossil and I had Apple beat by four years. The MetaWatch featured week-long battery life, 96×96 pixel display, and anticipated every key feature of what would become the Apple Watch. We had HP’s retail dominance and Fossil’s manufacturing scale. Yet we handed Apple a market that now generates tens of …

HP’s Acquisition of Humane: The Real Play Behind CosmosOS

HP’s Big Bet on AI: It’s Not About the Hardware When HP acquired Humane, the headlines focused on the AI Pin—the futuristic, screenless wearable that promised an entirely new way to interact with AI. But let’s be real: the AI Pin was a flop. Early adopters, like Stefan Weitz of HumanX, returned their devices, citing …

AI, Robotics & Biotechnology: 3 Game-Changing Technologies Transforming 2025

At the beginning of the year, I outlined 10 technology trends and weak signals I felt would have a transformative impact on 2025 and beyond. These emerging innovations represent not just incremental improvements but potential paradigm shifts that could fundamentally alter industries, economies, and societies. These trends fall into three categories for me: Game Changers …

Tokenization– The Silent Guardian of Payment Security

Let’s say you’re running an online store. Business is booming until one day, you receive news that your customer data has been breached. Card details, personal information—it’s all out there. The cost isn’t just financial; your reputation takes a hit, and customer trust vanishes overnight. Only if you had a system in place where even …

Payments: The Pulse of the Digital Economy

Every thriving digital economy rests on one critical foundation: payments. They are the invisible rails of commerce, connecting consumers to businesses, enabling governments to deliver services, and powering the financial inclusion of millions across the world. In the past, payments were seen as a back-office process, a necessary but invisible function. Today, they have become …

Faster Payments with AI and Automation

The payments industry is undergoing a profound transformation, driven by advancements in artificial intelligence (AI) and automation. Across sectors like retail, healthcare, and logistics, organizations are leveraging these technologies to streamline payment workflows, enhance fraud detection, and improve operational efficiency. This article explores the research-backed impact of AI and automation on payment systems, highlighting their …

Understanding Payment Gateways and Payment Processors: A Guide for Product Managers

In the rapidly evolving digital payment landscape, “payment gateway” and “payment processor” are often used interchangeably, yet they play distinct roles in the transaction process. As a product manager working in the payment industry, understanding the differences between these two components is crucial for designing and managing effective payment solutions. This article delves into what …

Tech Giants in Finance: A New Era of Banking and Payments

I hope you had a great time with your friends and family over the holidays. I can’t wait to see what this year has in store. In today’s newsletter, we turn our attention to a fascinating development in the financial landscape – the rush of tech giants into the finance sector. This shift is not …

Driving Change in the Payments Industry: The Power of Talent

The payments sector has undergone substantial transformation in recent years, and the rate of change is only accelerating. Building an agile workforce that can drive growth and innovation in this evolving landscape requires reimagining your talent agenda. In this report, as part of our Paytech series, we are exploring what the talent agenda in payments …