BPA vs RPA vs Process Optimization 101

I often hear the terms Business Process Automation (BPA) and Robotic Process Automation (RPA) used interchangeably, and while they are both important to improving processes in an organization, they are different. I’ve also included an overview of Business Process Optimization (BPO) below to validate that it too has different strategies & outcomes. Here’s your 101 …

Do Sellers Deserve Anything Less?

For me, it started with a simple question: “Why is it that sales organizations, the very heart of every growth company, are not as well served with technology as their counterparts in Finance, Human Resources, Marketing, Manufacturing and Operations?” I spent a lot of time thinking about this last summer when I had some time …