RingCentral – Trusted AI Communications Solution

The modern business landscape demands agility, efficiency, and seamless communication. Contact centers are at the heart of customer engagement, yet many organizations struggle with outdated, disjointed systems that hinder productivity and customer satisfaction. RingCentral is reshaping the contact center industry with a forward-thinking approach that integrates cutting-edge cloud technology, AI-driven automation, and seamless omnichannel capabilities, …

Odigo – CX inspired by empathy, driven by technology

The contact center industry is evolving rapidly, driven by the need for seamless omnichannel experiences and AI-powered automation. As one of the fastest-growing contact center companies, Odigo is at the forefront of this transformation, delivering enterprise-class CCaaS solutions that enhance engagement, streamline operations, and optimize service quality through cloud-based technology. Odigo powers over 3 billion …

Nextiva – Unified Customer Experience Management Platform

Businesses today require intelligent and seamless customer engagement solutions to meet growing expectations. Nextiva has positioned itself as one of the fastest-growing contact center companies, delivering an AI-powered Unified Customer Experience Management platform that transforms how organizations interact with customers. With its ability to unify all communication channels, it eliminates silos, ensuring consistent and efficient …

Calabrio – Workforce Engagement Management Software

Contact centers must navigate increasing complexity as customers expect seamless, empathetic, and efficient interactions across multiple channels. Calabrio is transforming workforce engagement management (WEM) by equipping contact centers with an AI-powered suite designed to optimize performance, enhance customer experiences, and boost productivity. As one of the fastest-growing companies in the contact center space, it seamlessly …

3CLogic – AI-Powered CX and Contact Center Solutions | CCaaS

Customer engagement is evolving, and organizations need a contact center solution that enhances both customer and employee experiences without adding complexity. 3CLogic has emerged as one of the fastest-growing contact center companies in 2025 by reimagining AI-powered customer experience (CX) and employee experience (EX) solutions. Built to empower enterprises with intelligent automation, seamless integrations, and …

OpenAI Initiates Beta Testing for ChatGPT Integration with Google Drive and Slack

OpenAI has launched a beta trial for ChatGPT Connectors, a feature that integrates the AI assistant with widely used business applications such as Google Drive and Slack. This initiative aims to enhance workplace productivity by allowing ChatGPT to access and process information from internal documents, spreadsheets, presentations, and conversations. The feature is powered by a …

Google’s Largest Takeover Yet: Wiz Acquisition Signals Cloud Expansion

Google’s parent company, Alphabet, has entered into an agreement to acquire cybersecurity firm Wiz for $32 billion, marking the largest acquisition in the company’s history. The move comes as Google continues its aggressive expansion into cloud computing amid the growing influence of artificial intelligence (AI) and heightened regulatory scrutiny. The acquisition, which is subject to …

SEETEST 2025 – Hybrid, Conference | Sofia, Bulgaria and Online

CIOCoverage is an official Media Partner with SEETEST 2025 starting from Sept 25th 2025. The South East European Testing Board (SEETB) is part of The International Software Testing Qualifications Board (ISTQB). They are both internationally recognized, independent and non-profit organizations. SEETB is a Global ISTQB exam provider, with most of its operations in South East …

Aerospace Tech Week Europe 2025

CIOCoverage is an official Media Partner with Aerospace Tech Week Europe 2025 starting from Apr 2nd 2025. Aerospace Tech Week Europe 2025 in Munich is a key event for aerospace professionals, offering unmatched opportunities for networking, learning, and business growth. With over 1,500 attendees, including industry leaders, it provides a platform to connect with key …