The contact center industry is evolving rapidly, driven by the need for seamless omnichannel experiences and AI-powered automation. As one of the fastest-growing contact center companies, Odigo is at the forefront of this transformation, delivering enterprise-class CCaaS solutions that enhance engagement, streamline operations, and optimize service quality through cloud-based technology. Odigo powers over 3 billion …
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Businesses today require intelligent and seamless customer engagement solutions to meet growing expectations. Nextiva has positioned itself as one of the fastest-growing contact center companies, delivering an AI-powered Unified Customer Experience Management platform that transforms how organizations interact with customers. With its ability to unify all communication channels, it eliminates silos, ensuring consistent and efficient …
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Contact centers must navigate increasing complexity as customers expect seamless, empathetic, and efficient interactions across multiple channels. Calabrio is transforming workforce engagement management (WEM) by equipping contact centers with an AI-powered suite designed to optimize performance, enhance customer experiences, and boost productivity. As one of the fastest-growing companies in the contact center space, it seamlessly …
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Customer engagement is evolving, and organizations need a contact center solution that enhances both customer and employee experiences without adding complexity. 3CLogic has emerged as one of the fastest-growing contact center companies in 2025 by reimagining AI-powered customer experience (CX) and employee experience (EX) solutions. Built to empower enterprises with intelligent automation, seamless integrations, and …
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OpenAI has launched a beta trial for ChatGPT Connectors, a feature that integrates the AI assistant with widely used business applications such as Google Drive and Slack. This initiative aims to enhance workplace productivity by allowing ChatGPT to access and process information from internal documents, spreadsheets, presentations, and conversations. The feature is powered by a …
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Google’s parent company, Alphabet, has entered into an agreement to acquire cybersecurity firm Wiz for $32 billion, marking the largest acquisition in the company’s history. The move comes as Google continues its aggressive expansion into cloud computing amid the growing influence of artificial intelligence (AI) and heightened regulatory scrutiny. The acquisition, which is subject to …
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CIOCoverage is an official Media Partner with SEETEST 2025 starting from Sept 25th 2025. The South East European Testing Board (SEETB) is part of The International Software Testing Qualifications Board (ISTQB). They are both internationally recognized, independent and non-profit organizations. SEETB is a Global ISTQB exam provider, with most of its operations in South East …
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CIOCoverage is an official Media Partner with Aerospace Tech Week Europe 2025 starting from Apr 2nd 2025. Aerospace Tech Week Europe 2025 in Munich is a key event for aerospace professionals, offering unmatched opportunities for networking, learning, and business growth. With over 1,500 attendees, including industry leaders, it provides a platform to connect with key …
CIOCoverage is an official Media Partner with SPORTBIZ MIAMI 2025 starting from Apr 30th 2025. SPORTBIZ, the International Sports Business Congress, returns to Miami from April 30 to May 2 for its second edition in the United States. With over 30 editions in 13 countries, the Congress returns to the epicenter of sports business to …
CIOCoverage is an official Media Partner with 20th Annual FCPA & Anti-Corruption for the Life Sciences Industry starting from June 17th 2025. Navigating Global Ethics & Compliance Amid Seismic Enforcement Shifts in the Trump 2.0 Era. Newly Revamped to Keep Up with Rapid Change Under Trump 2.0, Discover Fresh Formats, Innovative Topics and Practical Guidance …
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The enterprise tech world is evolving with newer ambitions. While the wings of innovation are spreading to newer skies, the technologists are finding it hard to play catch-up and are making sure they are in tune with the technology juggernaut. CIOCoverage aims to bridge this very gap that exists between the tech-savvy where he rests, in the very heart of it. Awakening a keen insight in you to move along the flow, CIOCoverage works to make the entrepreneurs, versatile to the sturdy technological influences.
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