Are Your Customers About To Dump You?

I have had the same mobile (cell phone) company in the UK for around 25 years. However, I am about to leave them—and they don’t know it. With my imminent departure on the horizon, I wondered how do organizations avoid customer defection? It turns out that customers usually indicate they are going to leave, and […]

Smart Cities: Smart Real Estate Strategies

With real estate prices peaking in the cycle, investors must look to the long term for outperformance. Understanding the evolution of global cities provides the best framework for alpha-generating real estate strategies in the current economic climate. We have discussed the opportunities created by smart technology such as blockchain before, but it is worth discussing […]