The Traditional Risk Management Puzzle-5 Essential Pieces to a Strategic Platform

Traditional Risk Management (TRM) is comparable to a very complex puzzle with many pieces that have many connections and relationships. The industry norm/tendency is to jump into the middle of the puzzle and start working. The problem is that TRM is a complex but smaller puzzle that fits inside a larger “Enterprise Risk” puzzle. Many […]

Enterprise Risk Management – Structure to Your Business Success

Embracing foundational principles of Enterprise Risk Management (ERM) will be one of the most powerful things an organization can do to put structure to its success. ERM is a “Risk Based” approach to operating your business that applies logic to overcoming obstacles and taking advantage of opportunities. Its ROI can be significant and its value […]

Addressing the Rise and Fall of Health Care Consumerism Through Technology

Accompanied by the high-deductible health plans and cost sharing models, consumerism has been steadily on the rise in the healthcare industry. Hospitals that are able to successfully handle these challenges may be in a better position to stay financially viable in a period when competitive pricing and patient satisfaction can make or break a hospital’s […]

Risk & Responsibility: Is Your Corporate Board Prepared?

Those of you who know me or have been students of mine know that I constantly rant about the supreme importance of knowing and understanding the client’s business, in order to intelligently comprehend and appreciate the risks the business faces. Well, the same goes for the board of directors. Obtaining an understanding of the company’s […]

Are Your Customers About To Dump You?

I have had the same mobile (cell phone) company in the UK for around 25 years. However, I am about to leave them—and they don’t know it. With my imminent departure on the horizon, I wondered how do organizations avoid customer defection? It turns out that customers usually indicate they are going to leave, and […]