CIOCoverage is an official Media Partner with Broadband Communities Summit 2025 starting from June 23rd 2025. Broadband Communities Summit is the leading event for community leaders, property owners, network infrastructure builders and telco service providers to meet and discuss strategies for delivering connectivity for communities all over the US. The Summit focuses on how to …
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$13.5 bn Military Launch Program Sets Stage for New Era in US Space Power
The US Space Force has selected three major aerospace companies—SpaceX, United Launch Alliance (ULA), and Blue Origin—to carry out a series of satellite launches valued at a total of $13.5 billion through 2029. These contracts fall under the National Security Space Launch (NSSL) program’s third phase, with approximately 54 missions scheduled to be assigned through …
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Buffett’s $13 bn Gain Amid Market Turmoil Highlights Strategic Brilliance
While global markets reeled from a dramatic downturn sparked by sweeping US tariffs, Warren Buffett’s investment approach once again proved resilient. As over $5 trillion was wiped out from global equities following former President Donald Trump’s tariff announcement targeting 184 nations, Buffett’s fortune surged—adding approximately $13 billion to his net worth. Despite the carnage, Buffett’s …
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DOGE Under Elon Musk to Launch High-Value $5 Million ‘Gold Card’ Visa System
The Department of Government Efficiency (DOGE), overseen by Elon Musk, is advancing a plan to introduce a high-value immigration visa program dubbed the “Gold Card.” Valued at $5 million per visa, the initiative represents a shift in DOGE’s strategy—from reducing government expenditure to creating new revenue channels. This new visa category is designed for affluent …
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IoT Tech Expo North America 2025
CIOCoverage is an official Media Partner with IoT Tech Expo North America 2025 starting from June 4th 2025. Secure your spot at the forefront of IoT innovation by booking your conference and expo ticket for IoT Tech Expo North America. Uncover the latest advancements across diverse sectors such as Manufacturing, Transport, Health, Logistics, Government, Energy, …
Chief AI Officer Summit 2025
CIOCoverage is an official Media Partner with Chief AI Officer Summit 2025 starting from Apr 16th 2025. Our events bring together the latest technological advancements as well as practical examples to apply AI to solve challenges in business and society. Our unique mix of academia and industry enables you to meet with AI pioneers at …
Improving Contact Center ROI in Healthcare: How to Leverage AI
As someone deeply involved in contact center solutions, I’ve personally witnessed how hospitals and healthcare organizations can make meaningful changes to boost their return on investment (ROI). With patient expectations on the rise, operational costs climbing, and regulatory demands growing more complex, healthcare contact centers can no longer stick to traditional call-handling roles. By harnessing …
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Empowering Agents with Voiso: Bridging AI and Human Connection in Contact Centers
Technology alone is not enough. It’s technology married with the liberal arts, married with the humanities, that yields us the results that make our hearts sing. – Steve Jobs In the ever-evolving world of contact centers, this quote rings truer than ever. The rise of Artificial Intelligence (AI) has introduced unparalleled efficiencies, but the ultimate …
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AI is Transforming Contact Centers: A Practical Perspective
In recent years, technology has transformed business operations, delivering innovations we could only imagine a few decades ago. In contact centers, data-driven decision-making, automation, and predictive insights have enhanced customer experiences and unlocked operational efficiencies. Technology in Contact Centers: From Reactive to Proactive Customer Engagement With a background in customer experience applications for contact centers, …
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AnywhereNow – Leading Cloud Contact Center Products
This is an era where customer experience has become a defining factor for any business success, particularly in contact centers. AnywhereNow, one of the fastest-growing contact center companies in 2025, empowers organizations to provide exceptional customer service and operational efficiency on Microsoft Teams. AnywhereNow offers an end-to-end solution that maximizes Microsoft investments, reduces the total …
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