Implementing Payments at Self-service Kiosks

As reviewed in previous payment trend articles, we are seeing increased adoption of self-service check-out and ordering solutions in both retail and QSR locations. These applications range from self-service ordering kiosks at QSRs such as McDonald’s and Taco Bell to self-check-out stations in retailers like Walmart and BJ’s Wholesale Club. Implementation of self-service kiosks is not …

Driving AP Automation in the Telecom Industry

The telecommunications industry is undergoing significant change as it moves toward the integration of information content, delivery, and entertainment. Along with the global race for broad 5G deployment, traditional carriers are experiencing the encroachment by technology behemoths such as Amazon, Microsoft, Google and Facebook. Carriers are investing in new areas of innovation that will enable …

5 Benefits of Social Media for Your Small Business

Due to the sheer volume of users and potential reach, Facebook has become the largest online advertiser behind Google’s parent company, Alphabet. And they aren’t alone. Big business adoption of social media as a viable marketing channel has given brands unprecedented access to consumers and these platforms are responding. Social media giants like Facebook, Instagram, …

Are Your Customers About To Dump You?

I have had the same mobile (cell phone) company in the UK for around 25 years. However, I am about to leave them—and they don’t know it. With my imminent departure on the horizon, I wondered how do organizations avoid customer defection? It turns out that customers usually indicate they are going to leave, and …

Fintech and the power of Financial Inclusion in the developing world.

The industrial revolution was a revelation for many countries whose economies were able to advance at speeds not seen before. An unfortunate side effect of this was that the disparity between growth in the developed world and growth in the developing world, started to polarize exponentially at the same time and ultimately wealth and technical …

Real World Examples of How Artificial Intelligence Is Being Used In Financial Services

In last few years, Artificial Intelligence has made the transition from a research topic to the early stages of enterprise adoption. From voice-powered personal assistants like Siri and Alexa, a robot that defeats a world-renowned player, to a car that can parallel park itself, there are several examples of artificial intelligence in use today. But in several industries, much of …

The Biggest Challenges Facing Financial Services: Mindset and Metrics

For all of the technical challenges in digitally transforming (DX) financial services, it turns out that human beings are the most formidable puzzle piece of all. That’s because, if you dig deep enough into digital maturity — the end game of transformation — you realize that achieving it requires a radical, almost antithetical shift in …

A bank financing the 21st century economy must act as an accelerator of the energy transition

Since the international community became acutely aware of the need for urgent action to limit global warming, and 195 countries signed up to the Paris Agreement in 2016, the world has embarked on a process of transition towards low-carbon energy. Switching from a high-energy-consuming economic system to a less energy-intensive, more sustainable model will require a balancing …

Integrating Data in the Power Industry

Technological developments have been a significant focus for the power industry for many years. Progress has shown technology has evolved within a small number of designs, to now include nuclear, solar, wind, hydro-power and other energy sources. Digital technology continues to become more available and costs are reducing considerably, particularly with sensor devices and the …

Is AI and Machine Learning a Disruptor or an Enabler for our Accounting Industry?

It wasn’t long ago that cloud technology was emerging as a potential disruptor to most industries. In the beginning, many didn’t foresee that cloud adoption would become so widespread, but now it’s becoming the standard. All startups and new business ventures are setting up cloud platforms during the formation period of their business. In most cases, …